Privacy Policy

Last updated:

This Privacy Policy explains how PynLoop (“we”, “our”, “us”) collects, uses, shares and protects information in connection with our livestreaming and related services (the “Services”). The Services are owned and operated by PynCore Tech Company (“PynCore”), an innovation‑focused technology company.

1. Data We Collect

We may collect the following categories of information when you use PynLoop:

  • Account Information: Name, email address, password, contact number and plan details.
  • Billing Information: Limited payment‑related information processed via third‑party payment gateways. We do not store full card/UPI details.
  • Usage & Log Data: IP address, device information, browser type, pages viewed, and actions performed (such as creating, starting or stopping livestreams).
  • Content & Metadata: Video links, titles, thumbnails, schedules and other data required to configure and run livestreams.

2. How We Use Your Data

We use the collected data to:

  • Provide and operate the PynLoop platform and livestreaming features.
  • Process payments, manage subscriptions and enforce plan limits.
  • Improve performance, reliability, security and user experience.
  • Communicate with you about service updates, security alerts and support.
  • Comply with law and enforce our Terms & Conditions.

3. Legal Basis & Consent

By creating an account or using PynLoop, you consent to the collection and use of your data in accordance with this Policy. Where required by applicable law, we rely on your consent, performance of a contract, or our legitimate interests in operating and securing our Services.

4. Cookies & Tracking

We may use cookies and similar technologies to keep you logged in, remember preferences and measure performance. You can control cookies through your browser settings, but some features of the Services may not function correctly if cookies are disabled.

5. Data Sharing

We may share your information with:

  • Service Providers who help us with hosting, analytics, payment processing and customer support.
  • Compliance & Law Enforcement when required by applicable law, regulation, court order or to protect our legal rights or users.
  • Business Transfers in connection with any merger, acquisition or sale of assets, subject to appropriate safeguards.

6. Data Security

We use reasonable technical and organisational measures to protect your information from unauthorised access, alteration or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may anonymise or aggregate data for analytics and service improvement.

8. Your Rights

Subject to applicable law (especially Indian information‑technology and consumer‑protection laws), you may:

  • Access and update certain account information from your profile/settings.
  • Request deletion of your account, subject to retention obligations for fraud prevention and legal compliance.
  • Opt out of non‑essential marketing communications.

9. Third‑Party Links & Platforms

PynLoop integrates with third‑party platforms such as YouTube and payment gateways. Your use of those services is governed by their own terms and privacy policies. We are not responsible for the privacy practices of third‑party websites or services.

10. Children’s Privacy

PynLoop is intended for use by individuals who are at least 18 years old or the age of majority in their jurisdiction. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Services after any update constitutes your acceptance of the revised Policy.

12. Contact & Data Controller

If you have any questions about this Policy or your data, you may contact us at:

  • Company: PynCore Tech Company (owner of PynLoop)
  • Support Email: support@pynloop.com (example)
  • WhatsApp Support: +91 73982 93231

This document is provided for general informational purposes and does not constitute legal advice. For specific compliance requirements, please consult qualified legal counsel in your jurisdiction.